This Privacy Policy explains what we do with the information we receive about you through our Store-Tech Scandinavia AB Website (https://www.store-tech.se) and Mobile Application developed by Store-Tech Scandinavia AB,

We recommend that you read this statement carefully.

In our processing, we comply with the requirements of the legislation on the protection of personal data. This means, among other things, that:

• We clearly explain the purposes for which we process personal data. We do this through this privacy policy.

• We strive to limit our collection of personal data to only those personal data that are required for legitimate purposes.

• We first request your explicit consent to process your personal data in cases that require your consent;

• We take appropriate security measures to protect your personal data and also require this from the parties who process personal data on our behalf.

• We respect your right to access your personal data or to have it corrected or deleted at your request.

• If you have any questions or want to know exactly what data we hold about you, please contact us through e-mail: support@store-tech.se.

Effective Date: [November 5, 2024]

1. Introduction

Welcome to the Store-Tech Scandinavia AB Website (https://www.store-tech.se) and Mobile Application developed by Store-Tech Scandinavia AB. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information in compliance with global data protection laws including but not limited to the European Union’s General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws. By accessing and using our Platform, you agree to the terms and conditions of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

2.1. Information from Store-Tech Scandinavia AB Website

When you use the Store-Tech Scandinavia AB Website, we may collect the following types of information:

2.1.1. Geolocation Information: We may request access or permission to track location-based information from your device, either continuously or while you are using our Website, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your browser’s settings.

2.1.2. Newsletter Subscription: If you voluntarily subscribe to our newsletter, we collect your email address to send you updates and promotions.

2.1.3. Information automatically collected: Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2.2. Information from Android and iOS Mobile App developed by Store-Tech Scandinavia AB

When you use the Android and iOS Mobile App developed by Store-Tech Scandinavia AB, we may collect the following types of information:

2.2.1. User Information: We may collect your name, email address, and personnummer when you sign in with Store-Tech Scandinavia AB.

2.2.2. Social Account Sign-In:

Our platform allows you to sign in using the following social media accounts:

• Facebook

• Google

• Apple

When you choose to sign in via a social account, you will be redirected to the respective platform’s authentication system. To streamline the registration process, we may collect basic information from your social media profile, such as your name, email address, and profile picture. This data is solely used for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your social account passwords or any sensitive information linked to your social media profiles.

2.2.3. Bank ID Sign-In:

Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank’s authentication system. To facilitate the sign-in process, we may collect basic information provided by the bank’s authentication service, such as your unique identifier. This data is used solely for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account.

2.2.4. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway’s system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

2.2.5. Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

2.2.6. Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, camera and other features.

2.2.7. Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s).

2.2.8. Store Information: We collect data on the stores you visit, navigate to, and interact with on the app.

2.2.9. Offers and Purchase History: Information related to offers and your purchase history may be collected to personalize your experience.

2.2.10. Age Verification: For 18+ product purchases through the vending machine, we use video streaming to verify your age with your explicit consent.

2.2.11. Call Store Support: We collect data when you initiate calls to store support for assistance.

2.2.12. Information automatically collected: Some information such as your Internet Protocol (IP) address and device characteristics is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

3. Processing Information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent, including:

3.1. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

3.2. To process and fulfill your purchase. We may process your information to fulfill your purchases made through the Services.

3.3. To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3.4. To provide and improve the Platform’s services and features.

3.5. To personalize your experience on the Platform.

3.6. To communicate with you regarding our services, promotions, and updates.

3.7. To conduct age verification for 18+ product purchases with your explicit consent.

3.8. To respond to your inquiries and provide customer support.

4. Legal Basis for Processing

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

4.1. If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

4.1.1. Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

4.1.2. Contractual Necessity: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

4.1.3. Legitimate Interests: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

4.1.4. Compliance: We may process your information to comply with legal obligations, such as record-keeping requirements.

4.2. If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

4.2.1. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.

4.2.2. For investigations and fraud detection and prevention.

4.2.3. For business transactions provided certain conditions are met.

4.2.4. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.

4.2.5. For identifying injured, ill, or deceased persons and communicating with next of kin.

4.2.6. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.

4.2.7. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

4.2.8. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.

4.2.9. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.

4.2.10. If the collection is solely for journalistic, artistic, or literary purposes.

4.2.11. If the information is publicly available and is specified by the regulations.

5. Sharing of Information

We may share information in specific situations described in this section and/or with the following:

5.1. Store Owners: To facilitate communication between users and store owners.

5.2. Third-Party Service Providers: To assist us in providing the Platform’s services

5.2.1. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway’s system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

5.2.2. Social Account Sign-In:

Our platform allows you to sign in using the following social media accounts:

• Facebook

• Google

• Apple

When you choose to sign in via a social account, you will be redirected to the respective platform’s authentication system. We do not have access to your social account passwords or any sensitive information linked to your social media profiles. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

5.2.3. Bank ID Sign-In: Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank’s authentication system. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

5.2.4. Google Maps Platform APIs: Our platform incorporates Google Maps for a seamless and efficient navigation experience. We may collect your geolocation information with your explicit consent to show stores near your location on Google Maps. If you wish to change our access or permissions, you may do so in your browser’s settings. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

5.3. Legal Requirements: If required by law or in response to a legal process.

5.4. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When sharing personal information with third parties, we will ensure appropriate safeguards are in place to protect your data.

6. Cookies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Check our  Cookie Policy for Specific information about how we use such technologies and how you can refuse certain cookies.

7. Social Login

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our platform allows you to sign in using the following social media accounts:

• Facebook

• Google

• Apple

Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. Data request

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, contact us through e-mail: support@store-tech.se.

9. Data Transfers

As part of our operations, we may transfer your personal information to other countries. When we transfer your data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses or relying on the recipient’s Privacy Shield certification (if applicable).

10. User Rights

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the:

10.1. Right to Access: You have the right to access the personal information we hold about you and receive a copy of it.

10.2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.

10.3. Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.

10.4. Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.

10.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.

10.6. Right to Object: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us through e-mail: support@store-tech.se. We will respond to your request within one month of receiving it, unless the request is particularly complex or we receive multiple requests, in which case we may extend this period by a further two months.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

10.7. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us through e-mail: support@store-tech.se.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

10.8. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us through e-mail: support@store-tech.se. You will then be removed from the marketing lists. However, we may still communicate with you to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

10.9. Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can request us through e-mail: support@store-tech.se.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

10.10. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. Check our cookie policy for specific information about how we use such technologies and how you can refuse certain cookies.

11. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (”DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. Privacy Rights for United States Residents

If you are a resident of California, Colorado, Virginia or Connecticut, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

We will use and retain the collected personal information as needed to provide the Services or for:

3. Geolocation data – As long as the user has an account with us

4. Sensitive personal information – As long as the user has an account with us

5. Personal information as defined in the California Customer Records statue – As long as the user has an account with us

Sensitive information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels

• Participation in customer surveys or contests

• Facilitation in the delivery of our Services and to respond to your inquiries.

Learn about how we use your personal information in the section, ” Processing Information”

More information about our data collection and sharing practices can be found in this privacy policy.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about who we disclose personal information to in the section, ” Sharing of Information”

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be ”selling” of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

12.1. California Residents

California Civil Code Section 1798.83, also known as the ”Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a ”resident” as:

1. Every individual who is in the State of California for other than a temporary or transitory purpose and

2. Every individual who is domiciled in the State of California who is outside of the State of California for a temporary or transitory purpose

All other individuals are defined as ”non-residents.”

If this definition of ”resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

12.1.1. Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

12.1.2. Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

• Whether we collect and use your personal information.

• The categories of personal information that we collect.

• The purposes for which the collected personal information is used.

• Whether we sell or share personal information to third parties.

• The categories of personal information that we sold, shared, or disclosed for a business purpose.

• The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose.

• The business or commercial purpose for collecting, selling, or sharing personal information.

• The specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

12.1.3. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

12.1.4. Right to Limit Use and Disclosure of Sensitive Personal Information

If the business collects any of the following:

• Social security information, drivers’ licenses, state ID cards, passport numbers

• Account login information

• Credit card numbers, financial account information, or credentials allowing access to such accounts

• Precise geolocation

• Racial or ethnic origin, religious or philosophical beliefs, union membership

• The contents of email and text, unless the business is the intended recipient of the communication

• Genetic data, biometric data, and health data

• Data concerning sexual orientation and sex life

You have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services.

Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes.

Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information.

To exercise your right to limit the use and disclosure of sensitive personal information, Contact us through e-mail: support@store-tech.se.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

12.1.5. Other privacy rights

• You may object to the processing of your personal information.

• You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.

• You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

• You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us through e-mail: support@store-tech.se or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

12.2. Colorado Residents

This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

12.2.1. Right to be informed whether or not we are processing your personal data

12.2.2. Right to access your personal data

12.2.3. Right to correct inaccuracies in your personal data

12.2.4. Right to request deletion of your personal data

12.2.5. Right to obtain a copy of the personal data you previously shared with us

12.2.6. Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (”profiling”)

To submit a request to exercise these rights described above, contact us through e-mail: support@store-tech.se.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at support@store-tech.se . Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

12.3. Connecticut Residents

This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

12.3.1. Right to be informed whether or not we are processing your personal data

12.3.2. Right to access your personal data

12.3.3. Right to correct inaccuracies in your personal data

12.3.4. Right to request deletion of your personal data

12.3.5. Right to obtain a copy of the personal data you previously shared with us

12.3.6. Right to opt out of the processing of your personal data if it is used for targeted

advertising, the sale of personal data, or profiling in furtherance of decisions that product legal or similarly significant effects (”profiling”)

To submit a request to exercise these rights described above, contact us through e-mail: support@store-tech.se.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at support@store-tech.se. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

12.4. Virginia Residents

Under the Virginia Consumer Data Protection Act (VCDPA):

”Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.

”Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. ”Personal data” does not include de-identified data or publicly available information.

”Sale of personal data” means the exchange of personal data for monetary consideration.

If this definition ”consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.

Your rights with respect to your personal data:

12.4.1. Right to be informed whether or not we are processing your personal data

12.4.2. Right to access your personal data

12.4.3. Right to correct inaccuracies in your personal data

12.4.4. Right to request deletion of your personal data

12.4.5. Right to obtain a copy of the personal data you previously shared with us

12.4.6. Right to opt out of the processing of your personal data if it is used for targeted

advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (”profiling”)

Exercise your rights provided under the Virginia VCDPA

You may contact us by e-mail: support@store-tech.se.

If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at e-mail: support@store-tech.se. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.

13. Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

14. Security

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

15. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Platform. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at :

Store-Tech Scandinavia AB

Truve Myran 1

53170 Lidkoping

Sweden

Website: https://www.store-tech.se

E-mail: support@store-tech.se.

Telephone number: +46707770727

By using the Store-Tech Scandinavia AB Website and Mobile App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.